Adrift in the Land of Lost Luggage

Traveling about this beautiful country by car, camper or motorcycle is a fantastic way to see the sights of this gorgeous country of ours. Yet sometimes the convenience and timely efficiency (and I use that term loosely) of airplane travel is a great way to get where you need to go in a WHOLE lot less time than if you were to drive. However, there are a few caveats that I would like to throw out there for anyone about to embark on the fun adventure of air travel.

I was prompted to write this essay based on a recent trip to upstate NY to visit family. My visit with them was wonderful and that surely made up for the craziness of the getting to and fro nature of the trip. Anything that could go wrong, did go wrong. Murphy’s Law. Both coming and going, my connections were missed (through no fault of my own…flight delays) forcing me to stay in a hotel in a city that was not my final destination. On the return trip out of Charlotte, after spending the night in a hotel, rushing to the airport the next morning, changing gates 3 times and waiting patiently to board….the unbelievable happened: a message on the board appeared: FLIGHT CANCELLED.  Unbelievable.  My fellow weary travelers and I went into shock. Those of us who were in more of a stupor, hung out by the gate. Yet, the seasoned travelers who knew JUST what to do, had disappeared in the blink of an eye, or whipped out their cell phones to immediately book a flight out of there. This was approximately 60 people…all looking for flights. It was heavy competition. The first and foremost thing to do is to get in line at the customer service desk for your particular airline.  More than likely you will be automatically booked on another flight (I was) but you have to go to get a new boarding pass.  Also while waiting in line, many travelers called the airlines customer service to choose other flights that might be better. They were booking up fast! Now please refer to my previous indication about Murphy’s Law…right about this time that law kicked in: my cell phone started acting up and before I got on the plane, it had completely died. No, it wasn’t the battery, another problem.

But travelers sharing the same agony frequently bond and we helped each other on a quest to get out of Charlotte.  A very sweet older couple graciously allowed the use of their phone so I could contact my husband with an update. I was on standby for a flight with 22 other people and I was #12 in line. I wasn’t too hopeful, and a few tears of exasperation and exhaustion rolled down my cheeks. I went through a lot of Kleenex that day, trying to keep my composure. Well, by some little miracle I made the flight. I sat next to a lovely couple from Charlotte who were exactly in the right place at the right time. (Hi Ronda and Irv!) God’s little helpers who were sent to help me retain my sanity. She lent me her cell phone to call my husband right away to let him know I made the flight. What wonderful people who helped to make a tense situation more bearable. Things like that help to restore one’s faith in humanity. Even after I landed, they stayed with me to get my luggage (which was delayed, of course) and I was able to call hubby again on Ronda’s phone. When we parted ways, they even reached out for a big hug and wished me well. If I am ever in Charlotte again, under more favorable circumstances I will have to look them up. You guys are the best!

Now some delays like this are weather conditions and of course they can’t do a thing about that, I want to fly safely. Yet, some delays are “crew availability”. I had heard there is a shortage of pilots these days, perhaps that is a big part of the problem.

Air travel was never the same after the horrific terrorist attacks of September 11, 2001. In response to those events, the Transportation Security Administration was formed to help battle security threats that sadly lurk in our world today. Most everyone is familiar with what is expected from passengers as to what they can and cannot have when boarding an airplane. If you need a refresher course, the TSA website is very helpful and spells out the specifics of the “3-1-1” rule for transportation of liquids,etc. The site can be found at: http://www.tsa.gov  

Nevertheless, even being familiar with these regulations confusion still arises. Take for example the time I was bringing back from Alaska a delightful collection of jellies made from a variety of fresh berries locally produced there.  It was a gift for my Mom, who appreciates jams and jellies on her English Muffins. They were small sealed jars, in a gift pack, that apparently exceeded the 3.4 oz. limit and the TSA perceived them as “liquid”. The only way I could get them home was to put them in a “checked” bag, as opposed to a carry on and pay an additional $25.00. Well, you can pretty much guess what happened: I paid the $25, didn’t want to give up my jelly. It’s the principle of the thing. It did make it safely home, and the TSA agents were not able to enjoy muffins and jelly that day. Now that was some expensive jelly. Luckily is was worth the trip and a great souvenir.
So put your traveling shoes on. (and remove them for the TSA) JES

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